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Shipping & Returns

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund minus a restocking fee. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply email us or give our customer service center a call to help you through the process. You'll be notified via e-mail when your return request is accepted. Please refrain from shipping product back until you receive a confirmation.
 
 

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Shipping


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Products are typically sent out the next business day. However, international orders will take longer.

Free Shipping

We do offer Free Shipping on different products in our store. These items are shipped via USPS regardless of the selected shipping term. Free shipping only applies to the lower 48 states.



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